From the CEO
- Watch : How To CRUSH Your Application To The Uncommon Business
- Check out Callan Faulkner, our CEO's Instagram
- Check out the Uncommon Business Website
Note : this role is for an amazing client of ours (The Uncommon AI Business, NOT Assistant Launch)
Remote opportunity, candidates must be located in North or South America. C2 English Required.
Compensation : $48,000-$60,000 USD | Unlimited PTO | Fully Remote |
Operations Manager (AI Education Company)
About The Uncommon Business
At The Uncommon Business, we're revolutionizing how businesses operate through world-class AI education and implementation training. Our mission is to empower entrepreneurs, busy professionals, and real estate investors through cutting-edge AI education that transforms their operations and scales beyond traditional limitations. Through our signature programs and hands-on training, we're not just teaching AI – we're helping founders build AI-first businesses that operate at unprecedented levels of efficiency and innovation.
Our CEO, Callan Faulkner, is a world-class automation and AI expert whose innovative approach to education has transformed the operations of over 350 businesses. With a proven track record that includes collaborations with industry giants like Tony Robbins, Dan Martell, and other leading influencers, Callan has built a reputation for turning complex AI concepts into clear, actionable training that revolutionizes how businesses operate.
About the Role
As Operations Manager, you will be the organizational backbone ensuring seamless delivery of our AI training programs while orchestrating company-wide operational excellence. Your mission is to build and maintain the infrastructure that allows us to scale from hundreds to thousands of client transformations, while maintaining the exceptional quality our brand promises.
Responsibilities & Success Metrics
1. Program Delivery Infrastructure
Own the end-to-end infrastructure for program delivery, from initial client engagement through graduationBuild and maintain scalable systems to support onboarding of 200+ businesses simultaneouslyEnsure all program resources, videos, and materials are properly organized and accessibleCreate and optimize automated workflows for program delivery2. Quality Control & Systems Optimization
Monitor program delivery metrics and implement systematic improvementsCoordinate with Innovation team to implement curriculum updates and new featuresDevelop and maintain KPIs for tracking program effectivenessBuild data visualization and reporting systems for leadership decision-making3. Cross-functional Leadership
Serve as the operational bridge between Customer Success, Innovation, and Program Delivery teamsLead daily stand-ups and coordinate cross-team initiativesManage project timelines and resource allocation across departmentsIdentify operational constraints and develop solutions for scaling4. AI Implementation & Optimization
Oversee implementation of AI tools and automation across program deliveryWork with technical teams to architect and improve AI-powered workflowsStay current with AI developments and identify opportunities for implementationDocument and share best practices for AI utilization across the organization5. Team Development
Build and manage a team of virtual assistants and support staffCreate standard operating procedures and training materialsProvide mentorship and guidance to team membersFoster a culture of continuous improvement and innovationHow We Hire : The Process
Application, which includes a 1-min video15-Minute Initial ChatStrengths Tests30-Minute Video CallTest ProjectFinal Call with the CEOOfferRequirements
Required
5+ years of experience in operations management or similar roleProven track record of building and optimizing operational systemsStrong project management capabilities with emphasis on getting things doneAdvanced English proficiency (C1 / C2 level)Experience with AI tools and automation platformsExcellence in remote work environmentsStrong data analysis and decision-making skillsPreferred
Experience with AI implementation in business operationsBackground in education or training program deliveryExpertise in Notion, Airtable, and modern productivity toolsExperience managing remote teams in Latin AmericaBackground in process documentation and system buildingBenefits
Benefits
Perks & Benefits :
Unlimited PTO, development training, and a robust, nourishing culture & team that is world-classQuarterly Team Retreats : Both in-person and remoteMonthly Learning Allowance : $50 / month for your personal and professional growthMental Wellness Support : Access to a company Headspace accountAI Expertise Development : Become an AI expert through our comprehensive programsAccess to all our premium courses and training materialsPersonal and Professional Development : Paid learning tracks, mentorship, and resourcesBe part of a rapidly growing team leading the AI education revolutionWork with founders who are shaping the future of AI-powered businessesOpportunity to impact hundreds of businesses through education