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Marketing Account Manager
Marketing Account ManagerLago • CR
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Marketing Account Manager

Marketing Account Manager

Lago • CR
Hace más de 30 días
Tipo de contrato
  • Quick Apply
Descripción del trabajo

Role: Account Manager / Client Success Manager

Hours: 9am - 6pm Mountain Standard Time

Location: Remote (Global)

Salary Range: ~$12/hour | $2,000 per month (negotiable based on experience)

We are hiring a Client Operations / Client Success Manager to serve as the operational backbone of our client delivery team.

This is not a strategic marketing role. This is a structured, execution-focused position responsible for ensuring client communication, task management, and internal follow-through run smoothly across 12–15 active accounts.

This person will own organization, accountability, and momentum across all client workstreams.

Responsibilities

Account Responsibility

  • Responsible for approximately 12–15 active client accounts initially

Client Communication

  • Serve as the first-line contact for day-to-day client communication (email, text, Zoom)
  • Respond promptly and professionally to client inquiries
  • Proactively follow up with clients when action is required (access, approvals, verification, billing setup, etc.)Internal Coordination
  • This role will work closely with:
    • Paid Media Lead (oversees Google, Meta, Microsoft accounts)
    • SEO Lead
    • CEO (high-level oversight and strategy calls)

Task & Workflow Management

  • Convert all client requests into structured tasks inside Monday.com
  • Assign tasks to internal team members (Paid Media, SEO)
  • Clearly communicate deadlines and expectations
  • Track all tasks to completion
  • Ensure nothing stalls or falls through the cracks

They would NOT be responsible for:

  • Ad strategy
  • SEO strategy
  • Sales
  • Direct campaign execution

Direct Reports

  • No formal direct reports initially
  • Must confidently hold team members accountable to deadlines and follow-ups

Requirements

Must-Haves (Non-Negotiable)

  • English fluency (written and spoken) — client-facing daily
  • Highly organized and process-oriented
  • Comfortable enforcing structure
  • Able to confidently hold team members accountable to deadlines
  • Experience managing multiple client accounts simultaneously
  • Experience using a task or project management system (Monday.com or similar)
  • Not seeking to move into strategy or sales

Nice-to-Haves

  • Experience in a marketing agency environment
  • Experience supporting Paid Media or SEO teams operationally
  • Strong documentation habits
  • High attention to detail
  • Proactive follow-up style
  • Ability to prioritize across multiple deadlines

Benefits

  • Remote Work: Work from anywhere—our team is global, and we value work-life balance.
  • Growth Opportunities: As a key player i you’ll have the chance to shape your role and grow with us.
  • Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.

As part of our recruitment process, all candidates are kindly asked to read, understand, and agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.

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Marketing Account Manager • CR

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