Senior Employee/Labor Relations Analyst

San José
San Jose State University
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Senior Employee / Labor Relations Analyst

Location : San José

Categories : Confidential, Probationary, Full Time, Human Resources

Job Summary

Reporting to the Manager, Employee and Labor Relations, the Senior Analyst works under limited supervision and performs journey-level professional employee / labor relations staff duties including investigation design, research and analysis;

assists in the resolution of disputes; assists in the preparation of grievance and complaint responses; assists with the design, development and facilitation of employee / labor relations related training.

Provides advice and interpretation of Collective Bargaining Agreements, CSU policies and procedures to managers and work leads / supervisors;

assist investigators with related duties and performs related duties as required. This position will also provide support to the area of equal opportunity as needed.

Key Responsibilities

  • Gather, prepare and analyze technical and statistical data for use in grievance processing, mediation, arbitration, fact-finding, and other labor relations activities.
  • Assist the Senior Director / Manager in grievance preparation with research and analysis of issues and past history.
  • Research, gather and compile data for information requests related to grievances and discipline cases.
  • Research issues relative to contract interpretation / administration.
  • Implement or assist in the implementation of negotiated settlement agreements and arbitration awards.
  • Draft settlement agreements, grievance responses and formal disciplinary actions.
  • Prepare, lead and respond to issues for Labor Management meetings.
  • Oversee record management for progressive disciplines and grievances.
  • Consults with and provide advice to managers and work leads / supervisors regarding disciplinary actions, grievance processes, contract interpretation, CSU policies and procedures, and other employee / labor relations matters.
  • Conduct and / or assist with investigations related to disciplinary actions, grievance responses, and workplace violence complaints.

Knowledge, Skills & Abilities

  • Working knowledge of Human Resources methods, procedures and practices
  • Working knowledge of collective bargaining contract administration
  • Knowledge of investigative processes and procedures
  • Knowledge of adult learning methods
  • Excellent written and verbal communication skills
  • Ability to interpret and analyze collective bargaining agreements and solve complex problems arising within the context of those agreements
  • Ability to define problems, establish facts, collect data, draw conclusions and to effectively present information when responding to questions from internal and external customers
  • Ability to effectively present information and respond to questions from groups of managers, customers, labor unions and the general public
  • Ability to handle multiple work priorities, organize and plan work and projects and work within various deadlines in a fast-paced environment.
  • Ability to ensure completeness, accuracy and timeliness of all operations functions

Required Qualifications

  • Bachelor’s degree or professional training program specific to the position and directly related work experience, or a combination of education and experience which demonstrates the ability to perform the essential functions of the position
  • Three years of administrative work experience

Preferred Qualifications

  • Master’s Degree
  • Four (4) years HR experience in a union environment with two (2) years direct labor / employee relations experience; experience interpreting collective bargaining agreements;

experience in higher education


Classification : Confidential Administrative Support II

Anticipated Hiring Range : $6,200 / month - $6,500 / month

CSU Hiring Range : $3,736 / month - $6,893 / month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

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