Sr. Business Systems Analyst, Collaboration

About the Role

Job Responsibilities :

Work closely with business partners to understand business processes, goals and gaps.

Drive the planning, prioritization, design, development and deployment of new projects & system enhancements.

Collaborate with Product Managers on various project and initiatives and working globally across multiple time zones.

Responsible for understanding business requirements, creating / grooming user stories, and partnering with the Development team to deliver a solution and a plan for projects & enhancements.

Leverage business knowledge and expertise to find opportunities for process improvements.

Participate in the organizational change and launch support processes.

Facilitate review sessions with functional owners, authorities and end-user representatives.

Maintains a high-level familiarity with other IT system / business application capabilities and scope definition to make recommendations about potential upstream / downstream integration or functionality intersection points.

Coordinate and perform system testing to ensure requirements are met. Work closely with the project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance sign-off.

About You

Basic Qualifications :

8 + years of IT experience supporting multiple integrated systems in an enterprise technology environment.

8+ years of implementation experience including requirements documentation, systems configuration, project management, issue management, communication and organizational change.

Experience in Agile / Scrum environments is preferred

Other Qualifications : ​

Attention to detail with the ability to analyze and solve complex problems.

Ability to provide documentation, guidance and instruction to various users.

Demonstrated ability to learn and embrace new technologies, applications, and solutions.

Bachelor’s degree in Computer Science, MIS, Computer Engineering or equivalent work experience.

Open to 50% reporting to our Heredia office