Analyst, Business Operations

GAQ426R79

About the Team

The mission of Databricks Legal is to apply legal resources and expertise to help Databricks achieve its growth and strategic objectives, while thoughtfully protecting Databricks with a reasonable balance of risk versus opportunity.

What we look for

Databricks is looking for an experienced Global RFx Project Manager to support the Global Proposal Program Manager with accelerating field sales and Databricks’ go-to-market efforts. The Global RFx Project Manager will report into Databricks' Legal Operations Leadership and will be an important part of the team responsible for providing legal support for Databricks' revenue-generation activities. Specific responsibilities include responding to a variety of international and U.S. customer questionnaires, RFQs, RFIs, registration, supplier, and onboarding forms, and the like – for new and current customers. The successful candidate will also manage a queue for the questionnaires and other requests, including pulling in subject matter experts. There might also be an opportunity to work with the Global RFx Program Manager on RFPs, via an intake program / process. The ideal candidate will be an expert at coordinating with cross-functional teams and subject matter experts worldwide to ensure timely and compelling responses that align with Databricks’ global strategy, compliance requirements, and internal policies. We are also looking for someone with commercial GenAI-driven automated strategic response management experience, including automation for streamlining the answer process; creating and / or maintaining a knowledge base of questions and answers; and creating enablement focused on educating internal customers (e.g., field sales) on the program / process. As the Global RFx program evolves, so will the role and responsibilities.

The impact you will have

• You will coordinate with customer questionnaire teams, collaborate closely with internal and external stakeholders, and deliver high-quality content and compelling responses.
• You will help track questionnaires and proposals (e.g., downselection rate for RFx, revenue impact, on-time / SLA completion rate, questionnaire types, revenue impact), identify areas for improvement, and refine future response strategies.
• You will demonstrate excellent project management, and an ability to coordinate efforts across multiple stakeholders, teams, and regions.
• You are expected to manage multiple assignments simultaneously while maintaining a high standard of quality and meeting tight deadlines.
• You routinely identify and recommend opportunities to change and improve ways of working.
• You are a bar raiser, constantly looking to improve standards within the team, such as by creating and implementing new approaches in standardizing proposal / customer questionnaire response formats and updating guidelines to streamline process and quality across different regions.

What we look for