Sr Associate Business Process Analyst

About the Role

As a member of Workday's Pricing Team, the Associate Template Manager will contribute to the design, conduct appropriate testing and oversee ongoing maintenance of the commercial Order Form templates. As Workday continues to innovate and refine its business model, our Order Form templates are frequently modified to reflect these changes and the impact to our go to market strategy. The Associate Template Manager will help guide these changes by assisting with the authoring of technical and business requirements that are shared with our Business / Technology teams. Once the changes are implemented, then verify that the overall design matches our go to market strategy and test for proper system functionality.

About You

Experience working within Configure-Price-Quote (CPQ) applications, preferably with Apttus

Administrative enterprise with CRM applications is preferred (At minimum a familiarity with CRM concepts and conditional object relationships).

Experience authoring and reviewing Business Requirements Documents impacting multiple applications within a quote to cash infrastructure.

Capacity to run schedules with internal partners and third party vendors to hit committed go-live dates.

Other Qualifications :

Excellent verbal and written communication skills required.

Must be a self-starter, able to work independently across functional and organizational lines.

Must be a good cultural fit for Workday's high-achievement, yet fun, casual and respectful environment.

Key Responsibilities :

Assist in maintaining global commercial Order Forms templates for changes related to new product launches, general updates and other transformational changes.

Support new offerings / business process changes, implementation into quoting tools and contract management applications; all while cognizant of final impact to commercial order forms.

Test changes within sandbox and production environments throughout the implementation cycle to ensure requirements are functioning per design parameters. This includes coordinating other team members that are part of the testing process.

Maintain project tracking documents detailing future releases, needed capacity and other deliverables.

Capacity to manage schedules with internal and third party vendors to hit committed go-live dates.

Assist in coordinating detailed technical and business requirements related to Commercial Order Form improvement with internal and external partners.

Support internal sales operations teams by troubleshooting reported issues.

Developing training content and presentation material used to enable internal end users.