Client Success Manager for US Ecommerce Agency (Remote)

Paired  is a  global staffing and recruiting agency  that specializes in pairing remote work with top-tier talent!

We are  dedicated  to  connecting talented individuals  with  remarkable companies  in need of their skills. Our goal is to create fulfilling job  opportunities for professionals around the world .

We are hiring a  Client Success Manager  to be the main point of contact for our client clients!

You will guide them through their audit process, make sure they are always informed, and advocate for their needs internally.

You don't need technical experience on day one, but you do need to be confident, organized, and willing to learn our tools and services quickly.

This role is all about communication, relationship-building, and execution.

Your goal is to make each client feel like a priority and a true partner in the process.?

Responsibilities

• Act as the primary contact for a portfolio of clients
• Keep clients updated, engaged, and clear on next steps throughout the audit process
• Collaborate with internal teams to make sure client needs are met
• Translate client goals or concerns into clear action items
• Learn and speak confidently about our tools and services
• Track client progress and organize tasks across multiple accounts
• Gather client feedback and surface opportunities for improvement
• Onboard new clients and keep track of the services they want to use

Requirements

Who You Are

Qualifications

Bonus Experience

Benefits