Product Senior Data Analyst

Job Description

Experian Consumer Services is looking for a Senior Data (Product) Analyst to focus on user behavior reporting, performance updates, and deep-dive analyses. As part of the Data Science and Analytics Team , you'll translate requirements into data questions, write complex SQL queries, compile and cleanse data, analyze it, and prepare reports / dashboards. You'll provide insights into online behaviors and identify opportunities to maximize outcomes, focusing on product analytics and user behavior with our consumer app. You'll collaborate with Product, Integrated Marketing, UX, Technology, and Business Operations.

You'll bring technical expertise in data, reporting, and analytical approaches to improve business decision-making. This hands-on role reports to the Director of Analytics.

What you'll do

• Manage SQL code for data transfer between Snowflake, AWS Redshift, S3, and other data warehouses.
• Create tables and data pipelines using Alteryx / Apache Airflow for monitoring and reporting.
• Develop Tableau dashboards.
• Analyze member activity (e.g., engagement behavior, acquisition rates, communication touch points, billing persistency) to provide insights on retention and revenue.
• Use analytical tools to understand customer behavior and improve experience (e.g., website / app user behavior, email engagement, conversion analysis, marketing effectiveness).
• Conduct A / B testing, cohort analysis, regression analysis, and other statistical methods to uncover insights.
• Collaborate with BI and Engineering to resolve data issues.
• Provide dashboard solutions, identify trends / issues in data, and make recommendations.
• Develop and implement quantitative data infrastructure to answer business questions and improve product performance.
• Present analytical results and insights to partners to influence decisions.

Qualifications

Additional Information

This is a permanent hybrid role in Costa Rica. No relocation available.

Culture at Experian

Our uniqueness is that we value yours.

Experian's culture, people, and environments are main differentiators. We take our people's agenda very seriously. We focus on what matters; diversity and inclusion, work / life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on!

Our benefits include : Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work / Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

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LI-Hybrid

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a successful, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is necessary to our purpose of creating a better tomorrow. For us, this is The Power of YOU and it ensures that we live what we believe.