Change and Communications Senior Specialist

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

We are seeking a strong candidate with experience in Change Management and Communications to support product portfolios focused on delivering our digital workforce experience to employees. This role will contribute to the development and execution of change strategies to promote employee adoption and satisfaction of our digital products, drawing on behavioural science principles where appropriate to shape employee decision-making and adoption behaviours. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management.

You are good at

• Executing enterprise-level change strategies
• Supporting the integration of behavioral science into change management strategies– applying principles such as nudging, habit formation, and choice architecture
• Adopting the end users’ perspective and bringing that lens to product teams and how we deliver change
• Engaging with end users to understand pain points and use cases
• Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture
• Defining, measuring, assessing and improving KPIs associated with employee journey campaigns
• Translating change and communication strategies into clear, engaging content for employees
• Key change management behaviours including :

Stakeholder assessments and egagement plans to address and mitigate risks.

What You'll Bring

Who You'll Work With

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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