HR Generalist

About Arbolus

Arbolus connects Private Equity Investors and Consultants with subject matter experts across industries for research, enabling seamless knowledge exchange via a digital platform.

Since 2018, we’ve been reinventing the expert network industry with a tech-driven approach, helping clients gain deeper insights while empowering experts to monetize their expertise. More agile and innovative than legacy networks, we stand out with an AI-powered platform, custom-sourced experts, and first-to-market tools like Canopy video Q&A.

Headquartered in London, Arbolus is a venture-backed scale-up with over 170 employees across five global offices in Barcelona, New York, and Gurgaon. Recently, we secured a $20 million Series B funding round to fuel our U.S. expansion and advance our mission : to make human knowledge digital and widely accessible.

As we prepare for our planned expansion into Costa Rica, we are building a strong foundation for future growth. This role, based in San José and hired through our Employer of Record partner, are part of the preparatory phase supporting this exciting next chapter.

About the role

The Costa Rica team is designed to support our colleagues globally as we expand operations in the Americas. As an HR Generalist, you will be a key member of our people function, ensuring smooth day-to-day HR operations and supporting the employee lifecycle across the region.

From onboarding and employee wellbeing initiatives to liaising with external providers, you’ll be at the center of ensuring an excellent employee experience. This role focuses on HR administration, compliance, and engagement.

You will work closely with the global HR team, leadership, and external partners to ensure processes run efficiently, employees feel supported, and Arbolus maintains a strong and positive culture as we grow.

Key responsibilities you will be in charge of

Lead and coordinate employee onboarding and offboarding processes, ensuring a seamless experience for all new hires.

Manage administrative HR tasks, including maintaining employee records, processing documentation, and liaising with our Employer of Record partner.

Oversee payroll-related administration (e.g., gathering data, tracking changes, reviewing reports)

Handle purchasing and provisioning of tools, equipment, and software for new and current employees.

Act as a liaison between employees and external / internal stakeholders, ensuring smooth communication and issue resolution.

Support employee wellbeing initiatives, including benefits, health, and engagement programs.

Organize and coordinate internal events and activities to strengthen culture and employee experience.

Ensure compliance with local labor laws and company policies, keeping HR processes consistent and aligned across regions.

Contribute to HR projects and continuous improvement initiatives to support our scaling operations in Costa Rica.

About you

We are looking for a proactive and organized HR professional who thrives in a fast-paced, international environment. You’ll be hands-on, detail-oriented, and committed to providing an exceptional employee experience.

You know how to deal with people and manage expectations, delivering high-quality results internally and externally.

You’re ready to challenge yourself to develop the HR Function as the business grows.

Requirements to succeed in this role

Bachelor’s degree in Human Resources, Business Administration, or related field.

3 years of HR experience, ideally in a generalist or administrative role.

Knowledge of HR processes, including payroll administration, onboarding, and employee relations.

Strong organizational skills with the ability to manage multiple priorities.

Excellent written and verbal communication in English and Spanish.

High level of professionalism, discretion, and ability to engage with stakeholders at all levels.

Hands-on, problem-solving attitude with a willingness to take initiative.

What we offer

Competitive salary plus annual bonus

Private health insurance.

Top-notch equipment to make our work efficient and smooth.

Free coffee, tea, and snacks to boost our energy during the day.

Regular social activities are managed by our local Social Committees.

Office lunch voucher twice per week.

70% discount on your parking expenses.

Access to Linkedin Learning Platform.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Arbolus is committed to providing reasonable adjustments for qualified individuals with disabilities, in our job application and / or interview process. If you need assistance or adjustment in completing your application, due to a disability, email us at talent@arbolus.com. Please put "Reasonable Adjustment" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Please note that we are unable to sponsor or take over sponsorship of an employment Visa at this time. All job applicants must be authorised to work for any employer in the country where the position is indicated to be based.