Esta oferta de trabajo no está disponible en tu país.
Inbound Sales Associate
Movate JobsHeredia, Lagunilla, Costa RicaHace 8 días
Tipo de contrato
- Quick Apply
Descripción del trabajoInbound Sales Associate are responsible for assisting existing and new customers with registering their new appliances establishing rapport with the customer to position the sales pitch. Superior product knowledge and a passion for customer satisfaction, you will provide solutions to customer needs in a fast-paced and energetic environment. Emphasis is on sales for extended warranty plans and product registration. Through rapport building and information gathering from the conversation with the customer, identify opportunities to present the need to purchase an extended service plan. Upsell customers to additional service plans on older appliances the customer has in their homes. Fully understands and consistently demonstrates proficiency at explaining products and services to existing and prospective customers. Listen to customer concerns with the goal of identifying buying signals and effective use of rebuttals to overcome objections. Solve customer challenges and regain customer confidence by using empathy and building rapport with customers. Accurately document information within multiple database systems. Adhere to KPI(s), as defined by the leadership team, to ensure departmental expectations and quality assurance is within standards. Supporting the team and wider functions to succeed by sharing knowledge and proactively looking for ways to improve the customer journey, and personal competency, providing feedback in a solution-focused manner. Proficient speaking English to US based customers. 1-3 years of experience in a call center environment. Sales experience required High School Diploma or GED required. Genuine desire to provide exceptional customer service. Ability to understand first call resolution. Excellent communication skills (professional demeanor) with an ability to be positive, energetic, and relay information precisely, professionally, and friendly while overcoming objections. Respond to customer inquiries by asking probing questions, listening attentively, while possessing exceptional oral and written skills. Self-motivated, able to work independently, and a desire to learn and succeed. Attention to detail with an ability to follow through while managing multiple tasks and adapt to change within a fast-paced business environment. Demonstrates teamwork, displays a positive attitude, and has a strong work ethic. Highly reliable with the ability to maintain regular attendance and punctuality. Demonstrates ability to speak off script, accurately, asking questions to identify busy signs Demonstrates ability to build rapport, off script, with customer to identify needs for our product Strong time management skills that enable you to perform and deliver results with high work volumes. A flexible team player who is willing to do ad-hoc tasks, quickly shift work priorities, and take on additional tasks as needed. Enthusiastic and positive attitude, with a strong desire to learn all aspects of the business. Must be able and willing to operate in a 24 / 7 shift work environment. Previous experience in Customer Service Salesforce knowledge
Job title : Inbound Sales Associate
Location : UltraLag, Heredia
Education : High School Diploma
Experience : 1+ years of experience in a BPO Sales role
No of Openings : 65+
Summary :
- Maintains direct contact with customers before and / or after the sale, via telephone, email, chat or through other social media platforms.
- Supports sales team by developing and maintaining positive customer relations (CRM) with clients / customers, which can substantially affect service and / or product revenue(s).
- Works with various departments to meet maintenance services sales goals.
- Works with customers and / or distributors to receive accurate account of equipment failures and provides reports to management.
- Focus of work may be in pre-sale or post-sales or both
Roles and Responsibilities :
Required Skills :
Desired Skills :
Crear una alerta de empleo para esta búsqueda
Sales • Heredia, Lagunilla, Costa Rica
Ofertas relacionadas
At Sidekick, our mission is simple : help people recover faster from persistent injuries.Trusted by Olympic champions and everyday athletes, our products have been featured in.With 94% of users repo...Mostrar másÚltima actualización: hace 1 día
Tribe Wellness Sales specializes in outbound sales for health and wellness brands.We combine the health and wellness messaging of our strategic partners with our decades of sales expertise to build...Mostrar másÚltima actualización: hace más de 30 días
This remote role is based in Costa Rica and only open to citizens and permanent residents of Costa Rica who do not need visa sponsorship.
Academic Level BS / MS degree in Computer Science...Mostrar másÚltima actualización: hace más de 30 días
We connect talented tech professionals in Latin America and Canada with remote career opportunities at innovative startups worldwide.
We specialize in finding roles that align with your skills, expe...Mostrar másÚltima actualización: hace 2 días
Pavago is seeking a high-energy, results-driven.If you're a go-getter who thrives in sales, enjoys building relationships, and loves the challenge of closing deals, this is the role for you!.You’ll...Mostrar másÚltima actualización: hace 1 día
Support customers and guide onboardings as a Customer Success Associate at Freight Innovation.Fully remote | Full-time | US business hours.
We’re a fast-moving company helping reshape the parcel and...Mostrar másÚltima actualización: hace 5 días We connect talented tech professionals in Latin America and Canada with remote career opportunities at innovative startups worldwide.
We specialize in finding roles that align with your skills, expe...Mostrar másÚltima actualización: hace 11 días 
World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the U...Mostrar másÚltima actualización: hace más de 30 días
Arbolus connects Private Equity Investors and Consultants with subject matter experts across industries for research, enabling seamless knowledge exchange via a digital platform.Since 2018, we’ve b...Mostrar másÚltima actualización: hace 17 días
We create best-in class products – from anti-aging serums, to immune support formulas, to online courses.Our wellness formulas have been designed by one of America’s top anti-aging doctors, our pro...Mostrar másÚltima actualización: hace 29 días
Adaptive Teams is proud to be part of a group of companies founded by Nate Ginsburg, built with a two-fold mission : to discover and empower amazing talent while building strong, connected communiti...Mostrar másÚltima actualización: hace más de 30 días
Be Part of the Criminal Defense Revolution at Michael & Associates, Attorneys at Law!.At Michael & Associates, we’re more than a law firm—we’re redefining what criminal defense can achieve....Mostrar másÚltima actualización: hace más de 30 días
Location : Costa Rica, Remote Delbridge Solutions is Growing! Delbridge Solutions is one of North America’s fastest-growing technology companies, with offices in Canada...Mostrar másÚltima actualización: hace más de 30 días High School Diploma or equivalent is required.This leadership role is responsible for driving the performance of the Sales Development Representative team by coaching, mentoring, and managing daily...Mostrar másÚltima actualización: hace 8 días About World Business Lenders (.World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium si...Mostrar másÚltima actualización: hace 9 días 
European Union, the Caribbean, Vanuatu, and Turkey.We offer support for our clients from the initial consultation to the moment they receive their documents and get their investments back.We are an...Mostrar másÚltima actualización: hace 1 día
Founded in 2007, Growth Acceleration Partners (GAP) is a consulting and technology services company.We consult, design, build and modernize revenue-generating software and data engineering solution...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Business Enablement Senior Coordinator - BCG Vantage
Boston Consulting GroupHeredia, Heredia, Costa Rica Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.
BCG was the pioneer in business strategy whe...Mostrar másÚltima actualización: hace más de 30 días
Customer Service & Operations Associate
SidekickCRQuick Apply
Pet Supplement Sales - Fully Remote
Tribe WellnessSan José, San José Province, .CRQuick Apply
Senior Salesforce Engineer
ImagineX ConsultingEscazu, Costa Rica, CRQuick Apply
Sales Operations Coordinator | Nationally distributed beverage brand
Atomic HRSan José, San José Province, .CRQuick Apply
Sales Representative
PavagoCRQuick Apply
Freight Innovation - Customer Success Associate
JobRackCRQuick Apply
Sales Operations Coordinador | Remote | Help Scale a Growing U.S. Startup
Atomic HRSan José, San José Province, .CRQuick Apply
Remote - Mortgage Sales Representative
World Business Lenders, LLCCRQuick Apply
Professional Services Associate
Arbolus TechnologiesSan Rafael, San José, CRQuick Apply
Sales Coordinator (Outbound Operations)
Sun Coast SciencesSan jose, CRQuick Apply
Call Center Sales Agent (Warm Leads)
Adaptive TeamsSan José, San José Province, .CRQuick Apply
Sales Representative
Michael & Associates, Attorneys at LawCRQuick Apply
Sales Performance Management Consultant (Costa Rica)
Delbridge Solutions Inc.CRQuick Apply
Tech Sales- Team Lead
Movate JobsHeredia, Lagunilla, Costa RicaQuick Apply
Remote - Litigation Associate
World Business Lenders, LLCCRQuick Apply
Sales Manager
Immigrant InvestCRQuick Apply
Sales Development Representative
Growth Acceleration PartnersGranadilla, San José Province, .CRQuick Apply